Mealpreper Guide Privacy Policy

Last Updated: June 11, 2025

Your privacy is extremely important to us. This Privacy Policy explains how Mealpreper Guide (referred to as "We," "Our," "Us," or "the Company") collects, uses, stores, discloses, and protects your personal information when you use our website (https://mealpreper.guide) and our mobile application (collectively, the "Service").

We are committed to adhering to the principles of privacy and transparency so that you understand how your data is processed.

1. What Information Do We Collect?

We collect various types of information to provide, maintain, and improve our Service.

• 1.1. Information You Provide Directly to Us:

  • Account Data: When you create an account, we collect your email address and password. You may also choose to provide your name, surname, age, gender, or location.

  • Profile Data: Information you provide to personalize your experience, including dietary preferences (e.g., vegetarian, vegan, gluten-free), allergies (e.g., nuts, dairy), and nutritional or fitness goals (e.g., muscle gain, weight loss, weight maintenance). Please note: Information regarding allergies and dietary restrictions may be considered "special categories" of personal data under GDPR and other privacy laws, requiring specific protection measures and your explicit consent for processing.

  • Service Usage Data: Your recipe preferences, meal preparation history, shopping lists, saved notes, and any other content you create or upload within the application.

  • Communication Data: Records of your correspondence with our customer support or other Mealpreper Guide representatives (e.g., emails, chat messages).

• 1.2. Information Collected Automatically:

  • Usage and Log Data: We automatically collect information about your interaction with our Service, such as the time and date of access, pages or features viewed, time spent on pages, clicks, app crashes, and other system activity.

  • Device Data: Information about the device you use to access the Service, including device type, operating system, unique device identifiers (UDID), IP address, and mobile network information.

  • Location Data: If you grant permission through your device settings, we may collect general location data (e.g., based on IP address) for analytical purposes or to improve content relevance (e.g., displaying seasonal products).

• 1.3. Information from Third Parties:

  • We may receive information about you from third-party services, such as analytics providers (e.g., Google Analytics, Firebase), advertising partners, or if you choose to log into our Service through a third-party platform (e.g., Google, Apple ID). We only collect information that you have authorized them to share with us.

2. How Do We Use Your Information? (Purposes of Processing)

We use the collected information for various purposes to provide you with a high-quality Service, maintain it, and improve it:

• Providing and Maintaining the Service: For the operation of the mobile application and website, processing your account credentials, and providing access to functionalities (e.g., recipes, shopping lists).

• Personalizing Your Experience: Providing you with customized meal and menu recommendations based on your dietary preferences, allergies, nutritional goals, and usage history.

• Improving and Developing the Service: Analyzing Service usage to identify trends, understand user preferences, optimize functionality, fix bugs, and develop new features.

• Communication and User Support: Responding to your inquiries, resolving issues, providing technical support, and sending important Service-related notices (e.g., updates, terms changes).

• Marketing and Promotion: Sending you marketing and promotional materials about Mealpreper Guide or partner offers, if you have opted in to receive such communications. You can opt out of these communications at any time.

• Security and Fraud Prevention: Protecting the Service, users, and our systems from unauthorized access, fraud, and other illegal activities.

• Compliance with Legal Obligations: Fulfilling applicable laws, regulations, court orders, and government requests.

• Research and Analysis: For internal research and statistical analysis to improve our offerings and understand the market.

3. Legal Basis for Processing (For EU Users)

For users residing in the European Union (EU), we process your personal data based on the following legal bases as provided by the General Data Protection Regulation (GDPR):

• Performance of a Contract: Processing necessary to provide you with the Mealpreper Guide Service according to our Terms of Service (e.g., account creation, meal personalization).

• Legitimate Interests: Processing necessary for our legitimate interests, which do not override your rights and freedoms (e.g., product improvement, usage analytics, Service security).

• Consent: We obtain your explicit consent for processing certain categories of data (e.g., sensitive health/allergy data) or for sending marketing communications. You have the right to withdraw your consent at any time.

• Legal Obligation: Processing necessary for us to comply with a legal obligation (e.g., retaining records for tax purposes).

4. Who Do We Share Your Information With?

We may share your information with the following categories of third parties:

• Service Providers: Third-party companies that provide services on our behalf, such as data hosting, analytics, payment processing, email marketing platforms, cloud services, and customer support services. These providers have access to your information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Legal Requirements and Protection of Rights: We may disclose your information if required by law (e.g., in response to a subpoena, court order, or other lawful request) or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

• Business Transfers: In the event of a merger, acquisition, sale of assets, or other change in company ownership, your information may be transferred as part of those assets.

• With Your Consent: We may disclose your information to other third parties with your explicit consent.

• Aggregated or De-identified Data: We may share aggregated or de-identified data, which cannot reasonably be used to identify you, with third parties for research, market analysis, demonstrating usage trends, and improving the Service.

5. International Data Transfers

Your personal data may be stored and processed in any country where we have facilities or engage service providers. By using our Service, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than your country.

If you are a resident of the EU/EEA, we will ensure that any transfer of your personal data outside the EU/EEA is done with appropriate safeguards, such as by using Standard Contractual Clauses approved by the European Commission.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes data encryption during transmission, access controls, regular security audits, and the use of secure servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods depend on the type of information and its purpose. For instance, we retain account data as long as your account is active, and usage data may be retained longer for analytical purposes. Once data is no longer needed, we securely delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of your personal data that we hold about you.

• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete data we hold about you.

• Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain circumstances.

• Right to Restriction of Processing: You have the right to request that we restrict the processing of your data under certain conditions.

• Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another organization, under certain circumstances.

• Right to Object: You have the right to object to our processing of your personal data under certain circumstances (e.g., for direct marketing).

• Right to Withdraw Consent: Where processing of your data is based on your consent, you have the right to withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

• Right to Lodge a Complaint: You have the right to lodge a complaint with a relevant data protection authority in your country if you have concerns about how we are processing your data.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.

9. Cookie and Tracking Technologies Policy

We use cookies and similar tracking technologies (e.g., pixels, web beacons, SDKs) to analyze website and app usage, manage sessions, remember your preferences, deliver personalized content, and for marketing purposes.

• What are cookies? These are small text files stored on your device when you visit a website.

• Types of cookies:

  • Essential/Strictly Necessary Cookies: Required for the Service to function (e.g., for login, security).

  • Analytical/Performance Cookies: Collect information about how you use the Service to help us improve its performance.

  • Functional Cookies: Allow the Service to remember choices you make (e.g., language, region).

  • Marketing/Advertising Cookies: Used to display advertisements relevant to your interests.

• Managing Cookies: You can manage cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

10. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information from our servers immediately. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, or, where appropriate, by email notification or a notice within the Service prior to the change becoming effective. We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. How to Contact Us

If you have any questions about this Privacy Policy or Mealpreper Guide's privacy practices, please contact us:

• By email: [info@mealpreper.guide]

• Through our website contact form: https://mealpreper.guide/contact

• By postal address (optional): [Your Legal Business Address, if you wish to include it]